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Privacy Policy

Privacy Policy / Terms Of Use

Coffee Systems Hawaii Privacy Policy

Coffee Systems Hawaii Company is committed to maintaining robust privacy protections for its users. Our Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service. For purposes of this Agreement, "Service" refers to the Company's service which can be accessed via our website in which users can make reservations. The terms "we," "us," and "our" refer to the Company. "You" refers to you, as a user of Service. By accepting our Privacy Policy and Terms of Use , you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy


We collect "Non-Personal Information" and "Personal Information." Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes only your email, which you submit to us through the registration process at the Site. Information collected via Technology

To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do not need to submit further Personal Information. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the "referring URL"), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user's browser from our servers and are stored on the user's computer hard drive. Sending a cookie to a user's browser enables us to collect Non-Personal Regional Headquarters: 1311 Kapiolani Blvd. Suite #512 Honolulu, HI 96814 Phone I 877.875.6114 Fax I 808.591.2942 This email address is being protected from spambots. You need JavaScript enabled to view it. information about that user and keep a record of the user's preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information: Email address and other information as needed. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

Information we collect when you choose to reserve/schedule and pay for our "Service" The information you supply for said "Service" will include your personal information (Name, Address, Credit Card info, etc.), however, the Company never sells, trades, rents or otherwise share for marketing purposes your Personal Information with third parties without your consent. Said information is supplied by you to verify the validity of your credit card, designed to keep fraud from ever occurring. Additionally, Company does not store credit card information at any time.


Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user's email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy. In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.


We implement security measures designed to protect your information from unauthorized access. We protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.


As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through this Site and this Service. Therefore, this Privacy Policy does not apply to your use of any third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application.


The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates. If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Last Updated: This Privacy Policy was last updated on January 13, 2015

Coffee Systems Hawaii Return Policy:

Web orders are eligible for a full refund or exchange if returned within 30 days of purchase to our returns department

What are the requirements for returns?

  • Merchandise must be returned within 30 days of you receiving your order.
  • Oahu Orders will include free delivery to business addresses only. All residential and off island orders are mailed through USPS.
  • Coffee Systems Hawaii is not responsible for any shipping damages
  • Shipping and handling charges are not refundable.
  • Shipping charges are not reimbursed for return purchases
  • All returns and/or exchanges must be pre-approved with Coffee Systems Hawaii approval first.
  • We are unable to process your return if these requirements aren’t met.

Ship your return package to:

Returns Department

Coffee Systems Hawaii
2002 Homerule Street
Honolulu, Hawaii, USA, 96819

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I have been with Coffee Systems for 20 years and I am ottremely impressed with arerything about your company. Whenever I have a problem with any one of our 7 machines, your company immediately addresses my concerns and does everything possible to remedy the situation. Every person that I have dealt with in your company has been true professionals.ltruly appreciateallthegreatservice I receivefrom CoffeeSystems Hawaii.

Earl K. - Kapolei, HI

I love Coffee Systems. Ordering from them is as simple as sending an email and trey are always quick to respond. Delivery is quick also, usually the next day. They are friendly and very helpiul.

Margaret E. Samson - Honolulu, HI

Our company has been ordering from coffee systems for several years and it's been a great re.lationship. They are very accommodating helpful and pleasant from the office staff to the delivery personnel. Our orders are always delivered in a timely manner. I would recommend Coffee Systems to any business on Oahu.....thet're the bestt

Bonnie U. Mililani, Hl

Being on an outer island, it's very diffcult to get coffee varieties. Coffee Systems Hawaii has made it so easy for our company to get the coffee we want and in an expeditious manner. The website order form is so simplistic and the service? I get an email acknowledginh my order within a few hours and within two to three days the order, no matter how large or small, is at our office. That's service!! Stacy and her crew are very personable and great to work with.

Karen W. Wailuku, Maui

Coffee Systems has been our coffee supplier since 2011 and we are very happy with the service that they provide. Everyone from the president of the company to the delivery drivers, are always cheerful and helpful. They go above and beyond to make sure that our coffee needs are taken care of. If you're looking for coffee vendor, i highly recommend Coffee systems.

Tammy Wilson -​ Ewa Beach, HI